tk989 Responsible Gaming —
Safe, Informed and Secure
Let entertainment be enjoyable, not harmful. tk989 is committed to keeping your gaming experience safe — from deposit limits to self-exclusion.
Why is Responsible Gaming Important?
Online gaming and betting is a form of entertainment — but when it becomes a habit, it can have a negative impact on personal and family life. tk989 believes that responsible gaming is not just a policy, it is a commitment to every one of our players.
We want you to always stay in control. That is why tk989 provides you with various protection tools — such as setting deposit limits, self-exclusion, time-out options, and 24/7 live chat support. If you feel that gaming is getting out of control, please contact us immediately.
Remember: Gambling is for entertainment — not a tool to recover losses. Never bet beyond your means, and never play with borrowed money or funds needed for essential expenses.
Our Protection Features
tk989 provides these tools to ensure your safe gaming.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. This prevents you from going beyond your budget and keeps financial control in your hands.
Self-Exclusion
If you feel you need a break, you can request to temporarily or permanently close your account yourself. No promotional communications will be sent during a self-exclusion period.
Time-Out Option
If you need a short break, you can take a time-out of 24 hours, 7 days, or 30 days. During this time your account will be inactive and logging in will not be possible.
Session Time Limit
Set a maximum time for your gaming session. When the set time is up, the platform will automatically alert you so you can consciously take a break.
Loss Limit
Decide in advance the maximum amount you are willing to lose over a set period. If you exceed this limit, you will be notified and a gaming break will be activated.
24/7 Support
Talk to our live chat support in Bengali at any time. If you have any concerns about gaming, our team is always ready to help and advise.
How to Use the Tools?
Set up your own protection in just a few steps.
Log In to Your Account
Log in to your tk989 account and go to the "Account Settings" or "Responsible Gaming" menu.
Choose Your Preferred Limit
Deposit limit, session time, or loss limit — choose whichever you need and set the amount or duration.
Activate and Confirm
Save the changes. Most limits take effect immediately. A waiting period applies to relax them.
Chat If You Need Help
If you are unsure about something or feel it is urgent, contact our team via live chat.
Warning Signs of a Problem
If you notice any of the following signs in yourself, taking a break and seeking help is the right decision. The first step of responsible gaming is acknowledging the problem.
At tk989 we do not judge — we help. Contact us via live chat at any time or email us at [email protected].
- You are betting beyond your means and taking money from loans or savings.
- You keep placing larger bets to try to win back lost money.
- You have tried to quit gaming but have not been able to.
- You are hiding your gaming from family and friends.
- You feel restless, irritable, or anxious when you are not gaming.
- You are prioritising gaming over work, studies, or family responsibilities.
- You are experiencing stress or anxiety from gaming.
For Adults Only
The tk989 platform is for people aged 21 and above only. Age verification is mandatory at registration. Keep minors away from gaming and never share your account details.
Principles of Safe Gaming
These simple habits will help keep your gaming experience positive.
Plan Your Budget
Before you start gaming, decide the maximum amount you can spend. Once this budget is used up, take a break for the day — start again tomorrow.
Play for Entertainment
Think of gaming as a form of entertainment, not a source of income. Winning is enjoyable, but losing is also a normal part of the game.
Take Regular Breaks
Do not play for long stretches at a time. Take at least one break every hour, drink some water, go for a short walk, and keep your mind clear.
Manage Your Payment Method
Check your balance before depositing via bKash, Nagad, Rocket, or Upay. The minimum deposit is ৳200 — this limit helps you stay mindful.
Frequently Asked
Answers to common questions about responsible gaming.
Enjoy tk989 Safely
Enjoy cricket betting, slots, or live casino while following the principles of responsible gaming. Check our FAQ to learn more or start playing directly.
Need Help? We Are Here
Contact us for any questions, concerns, or assistance regarding responsible gaming. Our support team is with you in Bengali 24 hours a day, 7 days a week.